Last updated: March 2, 2026
Seritide operates this website and online store, including all related content, features, products, tools, and services (collectively, the “Services”), to provide customers with a streamlined shopping experience.
Seritide’s store is powered by Shopify Inc., which enables us to securely deliver our Services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use the Services, make a purchase, or communicate with us.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs matters related to personal information.
By using the Services, you acknowledge that you have read and understand this Privacy Policy.
When we refer to “personal information,” we mean information that identifies you or could reasonably be linked to you. It does not include anonymous or fully de-identified data.
Depending on how you interact with our Services and applicable laws, we may collect the following categories:
Contact Information
Name, billing address, shipping address, email address, and phone number.
Payment & Financial Information
Payment card details, transaction confirmations, billing data, and related purchase details. Full card numbers are processed securely through our payment providers.
Account Information
Usernames, passwords, preferences, and account settings.
Order & Transaction Information
Products viewed, added to cart, purchased, returned, or exchanged.
Communications
Information you provide when contacting customer support or submitting inquiries.
Device & Technical Information
IP address, browser type, device identifiers, network details, and usage data.
Usage Information
Information about how you navigate and interact with the Services.
We may collect personal information:
Directly from you when you place orders, create accounts, or contact us
Automatically through cookies and similar technologies
From service providers who support our operations
From business or marketing partners
We use personal information for the following purposes:
To process payments, fulfill orders, manage accounts, arrange shipping, handle returns, and personalize your experience.
To send promotional emails or show advertisements related to our products. You may unsubscribe from marketing emails at any time.
To verify accounts, detect fraudulent activity, and maintain a secure shopping environment.
To respond to inquiries and maintain communication regarding your orders or account.
To comply with applicable laws, respond to lawful requests, and enforce our policies.
We may share personal information:
Service providers are authorized to use your information only to perform services on our behalf.
Our store is hosted on Shopify. Shopify processes certain personal information to operate and improve the platform.
In some cases, Shopify may process data related to your interactions across multiple Shopify-powered stores to support platform improvements and advertising services.
For more information about Shopify’s privacy practices, please visit Shopify’s Consumer Privacy Policy.
Our website may contain links to third-party sites. We are not responsible for their privacy practices, content, or policies.
We encourage you to review their policies before sharing information.
Our Services are not intended for children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from individuals under 16 years of age. If you believe a child has provided personal information, please contact us for removal.
We implement commercially reasonable safeguards to protect your information.
However, no online system can guarantee complete security.
We retain personal information only as long as necessary to:
Depending on your location, you may have rights including:
To exercise these rights, contact us using the information below.
We may verify your identity before processing requests.
If you have concerns about how we handle personal information, please contact us.
You may also have the right to file a complaint with your local data protection authority.
International Transfers
Your personal information may be processed outside your country of residence.
Where required, we rely on recognized legal safeguards such as Standard Contractual Clauses for international transfers.
Updates to This Policy
We may revise this Privacy Policy periodically to reflect operational or legal changes.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Services after updates constitutes acceptance of the revised policy.
Address: 3429 Berkshire Street, Detroit, MI, 48224, USA
Email: info@seritide.com
Phone: +13136383657
Response Time: We strive to reply within 1-2 business days.
