Shipping policy

Last Updated: April 25, 2026

At Seritide, we aim to provide clear and reliable shipping information. We offer free standard shipping on all orders within the United States.

Shipping Locations

We currently ship within:

International shipping is not available at this time.

Order Cutoff Time: 5:00 PM Eastern Time (ET)

Orders placed after the cutoff time will begin processing the next business day.

Processing Time: 1–3 business days (Monday–Friday)

Transit Time: 6–9 business days (Monday–Friday)

Estimated Total Delivery Time: 7–12 business days from the date of purchase.

Delivery times are estimates and may vary due to carrier delays, weather, or peak shipping periods.

Orders are shipped using established U.S. carriers, including:

Carrier selection is determined at our discretion.

Free Standard Shipping: Available on all U.S. orders. No minimum purchase required.

Once your order ships, you will receive an email containing:

Tracking updates may take up to 48 hours to appear.

Delivery Concerns

If you experience delivery issues, please contact us within 7 days of the expected delivery date.

Customer support is available Monday–Friday, 9:00 AM – 5:00 PM (ET).

If you have questions about this Shipping Policy or your personal information, contact us:

Store Name: Seritide

Address: 3429 Berkshire Street, Detroit, MI, 48224, USA

Email: info@seritide.com

Phone: +13136383657

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

Response Time: We strive to reply to your email within 1-2 business days.